System handover checklist
Here is a general system handover checklist:
- Documentation: Review and hand over all relevant system documentation including user manuals, technical specifications, and architecture diagrams.
- Access: Provide access to all necessary systems, applications, and tools for the new team.
- Technical training: Provide technical training on the system, including a demonstration of its features and how to use them effectively.
- Data backup: Ensure that all data is backed up and the backup process is documented.
- Maintenance: Provide information on how to maintain and update the system, including procedures for troubleshooting and problem resolution.
- Support: Provide information on how to access support and resources, including contact information for the original development team.
- Security: Review and hand over any security protocols, including access control and data protection procedures.
- Performance monitoring: Provide information on how to monitor the system performance and identify potential issues.
- User Management: Hand over user management responsibility, including creating, modifying, and deleting user accounts.
- Go-live plan: Provide a detailed go-live plan, including steps for testing, deployment, and user acceptance.
This list is meant to be a place to start, and it can be changed to fit the needs of your system and organization.